Bookings & Refund

  • The remaining amount must be paid after Check-in on the first day. Otherwise it's not possible to conduct the tour.

  • Must ask to our authority before doing any kind of payment.

  • Management will not undertake any liability towards any loss / damages of life & properties during the tour.

  • If any tour is cancelled due to climatic condition, strike, train cancellation or any other circumstances, in that case passengers have to bear 30% of the tour cost.

  • Reservation is confirmed upon the received of an advance payment equivalent to 30% to 50% (according to the trip) of the total charges for the period of stay & rest amount before check in for individual guest & agency's guests.

  • Advance amount is not refundable, it will be adjusted with your next booking / trip.

  • If the trip is cancelled between 40 to 60 days before the arrival date — 50% of received amount will be charged.

  • If the trip cancelled between 30 to 40 days before the arrival dates — 50% of total amount will be charged.

  • If the trip cancelled between 15 to 30 days before the arrival dates — 75% of total amount will be charged.

  • If cancelled less than 15 days before the arrival date — 100% of the total amount shall be charged.

Liability & Guest Safety

Management will not undertake any liability towards any loss / damages of life & properties during the tour. We request all guests to exercise care throughout their journey.

BroZ Homes & Resorts

Contact

+91-7439406121/ 7980051676
brozhelpdesk@gmail.com

© 2025. All rights reserved.

Head Office

Address: Jora mondir, 41, Mondal Para, Titagarh, Barrackpore, West Bengal 700119

Branch Offices

Birati
Deuli
Malda
Behala
Baruipur
Sonarpur